Bank name change

How to change your name on your bank accounts

Changing your name at the bank is straightforward, especially once your photo ID is updated. Here is how to do it across your accounts and cards, and what proof your bank will ask for.

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The short answer

Update each bank you hold accounts with. Most Australian banks let you change your name in the app, in online banking, or in a branch, with your proof of name change. New cards in your name are then issued. It is easiest once your driver licence or passport already shows your new name.

Step by step

The bank name change, step by step

1

Update your photo ID first

Change your driver licence or passport before your bank, so you have current ID in your new name that the bank can verify against.

2

Start the change in app, online or in branch

Most banks accept a name change through their app or online banking, or in a branch if they need to sight your proof in person.

3

Provide your proof of name change

Supply your marriage certificate or change of name certificate, and sometimes meet 100 points of identification, depending on the bank.

4

Receive new cards

Your accounts are updated and new cards in your name are issued, usually keeping the same account numbers.

Where this fits in your name change

Update banks after your foundation ID. With your new-name licence or passport in hand, banks accept the change quickly, so your plan schedules money updates in the second phase.

Your bank is just one of around 55 updates. Enter your details once and Surname Switch prefills your official forms, drafts every email, and gives you one ordered checklist of your actual companies, so nothing is forgotten. See the full checklist.

bank account name change questions

Your questions, answered

Straight answers to what people actually ask about changing their name on their bank account.

How do I change my name at the bank in Australia?

Most banks let you update your name in their app, in online banking, or in a branch, with your marriage certificate or change of name certificate as proof. New cards in your new name are then issued, usually keeping the same account numbers.

Do I need to change my name on my bank account?

Yes, it is worth keeping your bank details current so your name matches your ID and incoming payments. It also keeps your cards and statements consistent with everything else.

Can I change my bank name online?

Often yes. Many Australian banks accept a name change through their app or online banking by uploading your proof, though some ask you to visit a branch to verify documents in person.

Will my account number change when I change my name?

Generally no. Your name is updated on the existing account, so your account and BSB numbers usually stay the same, and you receive new cards in your new name.

What proof does the bank need for a name change?

Your official marriage certificate or change of name certificate, and sometimes additional identity documents to meet 100 points of identification, depending on the bank.

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More of your name change

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